Mail-In PS5 HDMI Port Repair — Free Diagnosis, $179 Flat Repair

Your PS5 turns on, the light goes white, and your TV just says "No Signal." If the HDMI port is bent, loose, or broken, you don't need a new console — you need a shop that actually solders. Savannah iDoctor replaces PS5 HDMI ports by mail for customers across the United States. Diagnosis is free, and if it's the port, the repair is a flat $179 plus tax — the same price our local Savannah customers pay in the shop.

We're a real, locally owned repair shop in Savannah, Georgia — Savannah iDoctor, 4501 Montgomery Street — rated 4.7 stars across 426 Google reviews. Your console comes to our bench, gets fixed by our technicians, and ships back to you. No depot, no call-center runaround: you can text us about your console any time at 912-290-9474 (24/7).

Is It Really the HDMI Port? Symptoms

• White light, no picture — the console boots but the TV gets no signal.
• Bent or broken pins visible inside the port.
• A wobbly, loose, or pushed-in port — the cable doesn't sit snug.
• Picture flickers or cuts out when the cable moves.
• Works on one TV, not another, or 4K stopped working — partial port damage often fails high-bandwidth signals first.

Before you ship: try a different HDMI cable and a different TV input. If neither helps, it's the port — and since mail-in diagnosis is free, you risk nothing but the shipping to find out for sure.

How Mail-In Repair Works

1. Tell us it's coming. Text 912-290-9474 or call 912-231-7221 and let us know your PS5 is on its way. We'll confirm the ship-to details with you.
2. Pack and ship your console using the steps below.
3. We diagnose it free. When it arrives, we confirm the fault. If it's the HDMI port, we replace it for the flat $179 plus tax — and we confirm with you before doing anything beyond diagnosis.
4. We test and ship it back. Picture output — including 4K — is tested before your console leaves our bench, and it ships back to the return address you include.

How to Ship Your PS5 Safely

1. Back up and sign out (optional but smart). The repair doesn't touch your data, but a backup is cheap insurance for any shipment.
2. Remove the disc from the drive — never ship a console with a game inside.
3. Console only. Don't send controllers, cables, or the stand — just the console itself. (If the console has a detachable stand base, remove it.)
4. Wrap it well. Bubble wrap or foam on all sides, in a sturdy box with at least 2 inches of padding around the console. PS5s are heavy — double-box if you can.
5. Include a note inside the box with your name, return shipping address, phone number, and a one-line description of the problem ("white light, no signal, port looks bent").
6. Ship with tracking to: Savannah iDoctor, 4501 Montgomery Street Unit C, Savannah, GA 31405. Text us the tracking number at 912-290-9474 so we know to expect it.

What It Costs — Straight Numbers

• Diagnosis: FREE for all mail-in repairs.
• HDMI port replacement: $179 plus tax, flat — parts and labor, if the port is the fault.
• If it's not the port: we tell you what it actually is and what it would cost — nothing gets repaired (or charged) without your go-ahead.
• Shipping: you cover shipping to us; return shipping arrangements are confirmed with you when we check your console in — text us and ask, we'll give you the exact figure for your case before you commit.

Compare that to a replacement PS5 at $500+ — a $179 board-level repair keeps your console, your saves, and your setup exactly as they were.

In the Savannah area instead? Skip the shipping — walk in at 4501 Montgomery Street Unit C, open Mon–Fri 10–5, Sat 10–2, and Sunday 11–3 (the chains are closed Sundays; we're not), and most HDMI repairs are done the same day. Book an appointment and take $20 off. See our local PS5 HDMI repair in Savannah page or the full PS5 repair page.